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Bundle errors and known problems

This page lists some of the known problems with content bundles on the EIN website and with Bundle-Maker add-in for Word.

If you experience any problems or errors with bundles on EIN or with the Bundle-Maker, please e-mail hjt@ein.org.uk to let us know. All error reports are gratefully received. We will always investigate and fix issues as soon as we can.

Contents
Bundle-Maker shows as 'Not responding' while running in Microsoft Word
Issues in Microsoft Word when creating very large bundles
Your browser and/or Word 'hangs' when trying to select and then copy and paste your bundle web page

Bundle-Maker shows as 'Not responding' while running in Microsoft Word

You may find that Bundle-Maker is briefly shown as 'Not responding' in Microsoft Word if Word is performing a single action that takes more than few seconds. In practice, this will mean whilst Word is automatically repaginating when creating a bundle with many hundreds of pages. Smaller documents do not have this issue.

Word needs to repaginate when performing actions such as adding the table of contents (to ensure page numbering is correct). Please wait until the Bundle-Maker dialog recovers should this happen (the dialog will automatically recover after the 'Not responding' state).

Issues in Microsoft Word when creating very large bundles

Whilst Microsoft Word should be able to handle documents containing hundreds of pages without problem, please be aware that your computer hardware and Word may become limitations if you try to create to exceptionally large bundles.

Very large bundles may take a number of minutes, rather than the more normal seconds, to create. In our testing (carried out some years ago with an early Intel mobile i5), we found that a very challenging bundle with over 900 items, over 5,000 pages and hundreds of key passages took just under 3 minutes to create. Modern processors will be much faster.

We haven't had any recent reports of issues with large bundles. Do please email us to let us know if you experience any such problems.

Your browser and/or Word 'hangs' when trying to select and then copy and paste your bundle web page

You may find that a very large bundle causes either the web page to hang when you try selecting and copying and/or Microsoft Word to hang when pasting. You should use the DOC format export function to avoid this problem - Microsoft Word will then open your bundle without any slowdown or hanging.

If, however, you do still wish to use the HTML export function, we have found that the following workaround will solve the problem: Save your exported content bundle as a web page and then open it through Word.

Export your content bundle as normal, but rather than selecting and copying, simply save the webpage as a html file. Then open the saved html file in Word. Make sure you are selecting to open 'All Word Documents' (so that Word can see html files). Open the html file and now select 'Save As...' and save it as a Word document. You should find that Word does a near perfect job of turning the saved web page into a Word document. You can now create your bundle as normal in Word.