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Payment policy

We accept payments by card, bank transfer or cheque.

If you choose to pay by bank transfer or cheque when you sign up for EIN membership, we will process your order when we receive your payment. You can email or call us on 0161 521 9831 to let us know when you have sent your payment or to discuss any other matters about your payment.

Card payments

Card payments made through the EIN website are processed securely through Worldpay, the UK's leading payment processor.

We can accept card payments in £ GBP.

We can accept payments from the following cards:

Amex logo

American Express

Visa logo


Mastercard logo


Refund policy

When purchasing membership of EIN you are making an annual commitment and refunds are not usually issued. However there may, occasionally, be exceptional circumstances where a refund would be warranted and in these circumstances you should email to enable us to investigate the matter. We will endeavour to make a decision within 14 days.

Business to business contracts by credit/debit card do not attract the same rights as those for a private individual.