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Managing Employee Cross-Border Risks: Practical Guide

Written by
Gabriela Goni, The Immigration Advice Service
Date of Publication:

Work does not stop at national boundaries anymore. The possibilities for remote work, international postings, business travel, and the global movement of the workforce have enabled businesses to operate in multiple nations simultaneously. However, this flexibility can be costly. With every foreign assignment an employee undertakes, the company may unknowingly incur a complex set of obligations that employers often are unaware of.

If your organisation sends employees to other countries, permits remote work across such borders, or employs people who cross them, it is advisable to consult global immigration lawyers who understand immigration laws in those countries. It is advisable to do this early on, rather than waiting until there is a problem.

It is much easier and less expensive to address these issues before they arise than to fix them later. This article highlights some of the risks associated with the international mobility of employees and how companies can mitigate risks in immigration, data protection, payroll, tax, social security, and employment law.

Cross-Border Compliance: A Leadership Issue, Not Just an HR Task

Cross-border compliance was once merely part of what HR departments did, simply paperwork rather than a matter of strategy. Times have changed. With regulatory authorities worldwide paying more attention to international workforces, strategic decisions about employee work locations and durations are now shaping top-level corporate strategy. Failure to manage this properly could hamper a company's international expansion altogether.

The mistake that companies keep making is believing that sending their employees on a short-term overseas trip, or perhaps setting up an alternative workplace in a foreign country, does not matter much. It will be too late when they realise that even a short-term trip creates liabilities that exist regardless of whether the company knew about them.

Where the Risk Comes From

Cross-border risk arises when an employee works in a country different from their usual place of work. The examples include the following:

  • Working from another country even if it's just sometimes or for a time
  • Travelling for business that turns into working in another place
  • Being sent to another country for a time or as part of a formal assignment
  • Schedules that mix working in more than one place
  • Employees who move to another country on their own and do not tell their employer

Each of the situations mentioned above can involve different rules simultaneously. An employee working in a different country for two months might raise concerns about visa eligibility.

It could also help determine whether they need local tax registration, whether they have to pay social security there, whether local employment protections now apply to them, and whether company information is being accessed safely.

Very few companies have a system in place that can deal with these issues at once. This is why gaps in cross-border risk appear.

Common Cross-Border Risk Areas

The following include areas that are most likely to cause employee cross-border issues:

Immigration

Visitor visas and business travel visas are usually much more limiting than people think. Doing substantial work on a visitor visa, beyond just attending meetings, constitutes a violation, and both the employee and the employer are likely to face consequences, including visa refusal or license revocation.

Employment Rights

Local labour law governing employment may automatically apply to the place where the job is performed, regardless of any provisions in the employment contract. This can lead to unexpected obligations in working hours, minimum pay, leave entitlements, and dismissal procedures.

Data Protection

If the staff member is accessing company systems in another country, there could be issues with cross-border data transfer, especially if that country has weaker privacy protections than the employee's home base. Combined with the cybersecurity risks of working on unfamiliar networks, this raises growing concern for compliance teams.

Tax and Permanent Establishment

If an employee working abroad has the authority to negotiate contracts, holds an executive position, or remains abroad for a sufficient period, the entire organisation is considered to have a taxable presence in that country. This is known as a permanent establishment, which can bring corporate tax registration duties, payroll withholding requirements, and the risk of double taxation.

Social Security

Depending on the duration of a person's stay overseas and whether there is a bilateral agreement or a regional coordination system, an individual will be considered under the social security system of the foreign country rather than his or her home country. The process involves registering locally, deducting wages from the pay, or obtaining a certificate of coverage, all of which can easily be overlooked.

Why Non-Compliance Is Getting Harder to Hide

Governments are increasingly filling in the gaps in the visibility system that once allowed such informal cross-border agreements to remain out of sight. The new digital entry and exit system, like the one created by the EU for non-EU travellers, now keeps more information about the frequency and duration of border crossings.

Data sharing has also become more prevalent among tax, immigration, and labour authorities. As a result, discrepancies between an employee's payroll and travel records can now be identified far more quickly. For employers, this means the era of turning a blind eye to their remote employees working illegally abroad has ended.

Building a Practical Response

While there is no single solution to cross-border risks, you can adopt a structured approach to make a significant difference, including the following:

Start with an Audit

Conduct an assessment to determine where employees are working, rather than where they should be under the contract. This usually uncovers problems that HR alone would overlook.

Bring the Right People to the Table

Immigration, tax, payroll, legal, and HR all have to be taken into account on this issue. If an HR department handles it as an HR issue alone, then it will be setting itself up to overlook something unintentionally.

Write a Clear Mobility Policy

Outline the countries employees can work from, the duration of their employment in these countries, required authorisations, and accountability procedures to identify potential problems before they become issues.

Use Technology to Track Movement

Applications for tracking movements and authorisation of remote work can be used to identify issues before an employee works overseas for many months.

Train Your People

Most compliance issues arise because managers and workers are unaware that a quick trip or a brief stay working from their parents' house overseas is legally binding.

Bring in Specialist Advice

Since there are so many overlapping rules, it really does make a difference to have experienced advisors for immigration, taxation, and employment issues from all relevant countries at your disposal.

Conclusion

International mobility is not going away, and most companies will continue to need it to recruit employees and stay competitive. However, ignoring compliance requirements until they become a problem is no longer an option, especially as authorities share information and enforce regulations more effectively than ever. Organisations that implement proper supervision by obtaining expert opinions will have an easier time working with international teams without creating legal and financial trouble for themselves.