Bundle errors and known problems
Thlis page lists some of the known problems with the Bundle-Maker. If you experience any problems or errors with the Bundle-Maker, please e-mail hjt@ein.org.uk.
Your browser and/or Word 'hangs' when trying to select and then copy and paste your bundle web page
You may find that a very large bundle causes either the webpage to hang when you try selecting and copying and/or Microsoft Word to hang when pasting. We have found that the following workarounds will solve this problem:
1) Save your exported content bundle webpage and open it through Word: Export your content bundle as normal, but rather than selecting and copying, simply save the webpage as a html file [see http://windows.microsoft.com/en-US/windows-vista/Save-a-webpage-as-a-file for Internet Explorer instructions on doing this]. To preserve formatting, save your webpage as 'Web Page, complete (*.htm, *.html)' or 'Web archive, single file (*.mht)'.
Go to Word and now browse to the location of the saved webpage and open it in Word. Make sure you are selecting to open 'All Word Documents' (so Word can see html/mht files). Open the html file and now select 'Save As...' and save it as a Word document. You should find that Word does a near perfect job of turning the saved webpage into a Word document.
You can now create your bundle as normal in Word.
2) Try a different browser: If you use Internet Explorer, you may find that Firefox and Google Chrome do not hang when selecting and copying a large webpage. However, we have found that the formatting of the bundle webpage is maintained better if you paste to Word from Internet Explorer. The method outlined above of saving your content bundle as a webpage and opening via Word also works with Firefox to preserver formatting better than copying and pasting.
Internet Explorer does not always show the popup window when selecting and creating excerpts
You may find that Internet Explorer sometimes does not show the popup window when creating excerpts (see the guide available here on creating excerpts).
We have found this behaviour to be inconsistent, with Internet Explorer working fine most of the time. At other times, the popup may be delayed and not appear till you click elsewhere on the page or the popup sometimes does not appear at all. Normally, just trying again will work and the popup will appear. You may also wish to use a different browser, such as Firefox or Google Chrome, if you are finding this a problem.
Please e-mail hjt@ein.org.uk if you are finding this to be a particular problem.
